Shipping policy

SHIPPING POLICY

We currently deliver to addresses within the United Kingdom only.

ORDER PROCESSING

Orders are normally processed and dispatched within 1 business day. Orders placed on weekends or UK bank holidays will be processed on the next working day.

DELIVERY OPTIONS

Standard Delivery: £3.99
Estimated delivery time: 3–5 business days.

Free Standard Delivery:
Available on orders of £30 or more.
Estimated delivery time: 3–5 business days.

Express Delivery: £5.99
Estimated delivery time: 1–2 business days.

Delivery times are estimates and might be affected by courier delays, severe weather, bank holidays or other circumstances outside our control.

TRACKING

Where tracking is available, the tracking details will be sent to the email address provided at checkout after the order has been dispatched.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address. Please contact us immediately if you notice an error.

If an order is returned to us because an incorrect or incomplete address was provided, the customer may need to pay the cost of sending it again.

DAMAGED OR MISSING ORDERS

If your order arrives damaged, incomplete or does not arrive within the expected timeframe, please contact us as soon as possible with your order number and details of the problem.

This shipping policy does not affect your statutory rights.